Privacy Policy & SMS Terms

Who We Are

Xclusive Lux VIP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through other means, including SMS.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our services.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. We encourage you to periodically review this policy. Your continued use of our services after any modifications constitutes your acknowledgment and acceptance of the updated terms.

What Personal Data We Collect & Why

Personal Information

• Contact Details: Name, phone number, email address, and mailing address.
• Payment Information: Credit card details, billing address, and transaction history.
• Identification Details: Driver's license or ID for verification purposes, when necessary.
• Account Information: Login credentials, preferences, and profile details.

Non-Personal Information

• Device Information: IP address, browser type, operating system, and referring URLs.
• Usage Data: Pages visited, time spent on the website, and navigation patterns.
• Location Data: Geolocation data when using our services.

Information from Third Parties

We may receive information from third-party sources, such as business affiliates, payment processors, or social media platforms, in accordance with their respective privacy policies.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor's IP address and browser user-agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images published on the website.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to enter your details again when leaving another comment. These cookies may last for one year.

If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may also set up cookies to save your login information and screen display preferences. Login cookies may last for two days, while screen-option cookies may last for one year. If you select "Remember Me," your login may persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking technologies, and monitor your interaction with that embedded content.

How We Use the Information We Collect

• Service Delivery: To process bookings, confirm reservations, and provide transportation services.
• Customer Support: To respond to inquiries, provide assistance, and address service-related issues.
• Marketing & Promotions: To send newsletters, special offers, and promotional content. You may opt out at any time.
• Transaction Processing: To facilitate secure payments and help prevent fraud.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Business Operations: To improve our website, enhance customer experience, and analyze service performance.

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Trusted third-party vendors, such as payment processors and IT service providers.
• Business Partners: Affiliates and partners for co-branded services or joint marketing efforts, where applicable.
• Legal Authorities: When required by law, subpoena, legal process, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Similar Technology

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Session Cookies: Temporary cookies that expire when you close your browser.
• Persistent Cookies: Cookies that remain on your device for a specified period.
• Analytics Cookies: Used to analyze how visitors interact with our website and help us improve its performance.
• Marketing Cookies: Used, where applicable, to display relevant advertisements based on your interests.

How We Manage Your Cookies

You can manage your cookie preferences by:

• Browser Settings: Adjusting your browser settings to block or delete cookies.
• Consent Banners: Using the cookie consent banner on our website to customize your preferences.
• Opt-Out Tools: Using available third-party tools to opt out of targeted advertising.

Please note that disabling certain cookies may affect the functionality of our website.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, if applicable, we may store the personal information they provide in their user profile. Users may be able to view, edit, or request deletion of their personal information, subject to applicable legal and administrative requirements. Website administrators may also have access to information provided through user accounts.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including information you have provided to us.

You may also request that we erase personal data we hold about you. This does not include data that we are required to retain for administrative, legal, security, or other legitimate business purposes.

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This policy is effective as of the date of publication. For any questions or concerns regarding this Privacy Policy or our SMS terms, please contact us using the details above.